Innovative technology platforms are transforming how businesses operate and engage with customers.
New businesses are at the forefront of this transformation, offering cutting-edge solutions that streamline operations, enhance customer experiences, and drive profitability. From optimizing delivery processes to improving inventory management and automating restaurant operations, these industry leaders are redefining best practices and setting new standards for efficiency and customer satisfaction.
In this week’s edition of Tech Tuesday, we look at businesses’ tailored solutions that address the unique challenges faced by retailers and service providers.
Shippit
Shippit is revolutionizing the commerce delivery landscape with its comprehensive platform designed to streamline shipping and delivery for retailers. Trusted by industry giants such as Kmart, Myer, Big W, Baby Bunting, and R.M.Williams, Shippit has processed nearly $30 billion worth of eCommerce orders since its launch in 2014, powering over 100 million deliveries annually.
The platform enables retailers to orchestrate order fulfillment and manage inventory seamlessly, providing full visibility and control. By leveraging real-time data and offering multiple delivery options, Shippit helps increase conversion rates and enhances customer satisfaction, turning delivery into a key driver of loyalty and customer lifetime value. With ready-to-go integrations with leading carriers and eCommerce software like Apple, Uber, Shopify, and Apparel21, Shippit stands out as the industry’s best-connected delivery platform.
Loop
Loop is leading the charge in optimizing post-purchase experiences for over 4,000 popular Shopify brands, including LSKD, Princess Polly, and MESHKI. Recognizing the unique challenges Australian retailers face in servicing international markets, Loop collaborates with global carriers such as AusPost, DHL, and SEKO to tackle domestic and cross-border shipping needs effectively. To date, Loop has facilitated nearly 5 million returns, enhancing the post-purchase experience for customers.
With innovative features like Workflows, Instant Exchanges, Shop Now, Bonus Credit, Order Tracking, and Offset, Loop empowers brands to unlock cost savings, boost customer lifetime value, and mitigate returns fraud.
Digital Matter
Digital Matter is a global leader in developing asset tracking and sensor monitoring devices, providing businesses with essential visibility and control over their supply chain assets. By utilizing tracking technology, companies can reduce loss and theft while improving operational efficiency, monitoring goods from production to delivery.
Digital Matter’s devices alert users to mishandling of high-value assets or hazardous goods, allowing businesses to mitigate delivery issues. With a focus on long battery life and various connectivity technologies, Digital Matter offers devices starting at less than $60, making asset tracking accessible for all.
Fluent Big Inventory
Fluent Big Inventory is a sophisticated enterprise inventory hub designed for the modern commerce ecosystem. It allows retailers to achieve complete visibility of their inventory and effectively manage Available to Promise (ATP) across multiple channels. By bridging the gap between demand and revenue, Fluent Big Inventory enhances customer satisfaction while minimizing stockout disappointments.
The platform also improves the efficiency of on-time, in-full, first-attempt deliveries and extends the lifespan of existing ERP systems by augmenting their inventory capabilities. Retailers can prioritize critical updates focusing on fast-moving items to optimize inventory management and reduce overselling.
Restoke.ai
Restoke.ai is transforming the hospitality sector with its innovative solutions that automate daily operations in restaurants, cafes, and bars. By integrating seamlessly with existing systems, Restoke.ai manages everything from food costing and inventory to staff management and compliance.
Its key feature provides real-time data on menu pricing, stock levels, and cost of goods sold (COGS), helping establishments maintain profitable margins amid rising inflation and labor costs. Adopted by over 2,000 venues across Australia, New Zealand, Singapore, and the United States, Restoke.ai is already benefitting major chains like Gradi Group and Yo-Chi with its AI-driven insights, enabling them to streamline operations and reduce waste.
