Tag: 2012 American Express Global Customer Service Barometer

Social media users are squeakier wheels when it comes to customer service

Not convinced your business should provide customer service via social media? Turns out, social media users spend more when they receive great service.

Entrepreneur.com

Author

May 8, 2012

DB Brand Accounts

DB Brand Account

Seven loyalty program types: Pick the perfect fit

Discover the seven primary types of loyalty programs and learn how to select the ideal one for your brand.

Marcus Marius

October 30, 2024

freepik.com - businessman-holding-standing-street-holding-takeaway-coffee-cup-hand-talking-mobile-phone

DB Brand Account

How to save on international business calling: 5 practical tips

When you’re traveling for business, making international calls can quickly add up. But with a few smart strategies, you can stay connected without blowing your budget. Many business travelers unknowingly overspend on roaming fees and international call charges. The good news is that by using tools like mobile apps, local SIM cards, and international top-up […]