Tag: Commonwealth Bank

Spending is up across regional Australia, moving past the spend recovery seen in metro areas, according to new data from Commonwealth Bank.

The financial regulator is threatening action against lenders including the major banks over the sale of add-on loan and credit card insurance (CCI) that “has consistently failed consumers”. An Australian Securities and Investments Commission (ASIC) report released today found that consumer credit insurance represented extremely poor value for money and was regularly mis-sold. ASIC’s report […]

Real estate agent comparison service LocalAgentFinder has closed an oversubscribed funding round, having not only raised $5.5 million from investors but achieved a pre-money valuation of more than $60 million. The round was led by Scaleup Mediafund, which is owned and supported by News Corp Australia, Network Ten, Nova Entertainment, and Fox Sports Australia, together with […]

Leading companies across a range of sectors – including finance, utilities, government, education, automotive and telecommunications – need to lift their game when it comes to customer experience (CX), a new study reveals. CX consulting firm, Customer Service Benchmarking Australia (CSBA), studied 3000 customer interactions with 136 companies in Australia, assigning each a score out of 100 […]

Innovations implemented by Australian businesses over the past year have contributed $110 billion to the economy, according to research undertaken by the Commonwealth Bank  The second annual CommBank Business Insights Report, which looks at innovation practices and performance of companies with two or more employees and an annual turnover greater than $500,000, indicates that businesses […]

Financial technology startups are growing in Australia, from less than 100 in 2014 to approximately 579 companies today. Many financial businesses see this as a direct threat, but if our country is to have any hope of building a world-class financial services technology industry, the future lies not in competition, but in collaboration. We are […]

Concerns around governance, culture and accountability within the Commonwealth Bank (CBA) have prompted the Australian Prudential Regulation Authority (APRA) to announce an independent inquiry into the lender. According to APRA Chairman Wayne Byres, the panel would consider the lender’s frameworks and practices in relation to the governance, culture and accountability to determine whether they conflict […]

PwC has topped LinkedIn’s list of top 25 Australian companies for 2017, with second, third and fourth places going to KPMG, Westpac Group and The Commonwealth Bank. The list is a showcase of the companies that are ‘most sought-after’ by professionals, based on data collected by the network, including actions by its members. “It is […]

Even the toughest of business people are taking their hats off to the Tiwi Islanders nowadays. Only seven years ago, the islanders committed themselves to resurrecting an abandoned acacia plantation business on their homeland. They had no money, no trained forestry staff, no port suitable for woodchip and no export market. Tiwi sought and received expert […]

This year, Microsoft purchased LinkedIn for $US26.2bn and Uber was valued at $US62.5bn. How is it that a handful of founders, starting out with little more than an idea, are managing to create multi-billion dollar businesses, when our largest companies with far greater resources, are struggling to replicate that performance?  When it comes to enterprise, a poorly-defined […]