Tag: Connect

Cloud-based business solution launches new products.

With holiday season upon us, there’s no better time than now to get stuck into a few books. To see you through Christmas, and leave you ready to take on 2017, I’ve rounded up some of my favourite books. Not all of these books are strictly business-related, but all are instructive in their own way. Without further ado… 1)      Connect by John Browne. Drawing from […]

“Subscriber experience” is comprehensive, focusing on how to build subscriber trust and loyalty from initial contact through registration, service delivery, customer support, billing and payment, account modification and renewal.

One of Australia’s largest industry superannuation funds Cbus has agreed to merge with Connect, and will have almost $15 billion in assets under management.