You’ve decided to breathe fresh air into your business and drag it into the 21st century. Though rolling out new software can be a difficult process, it is well worth the effort if it means you can do business faster and smarter. Your business’s productivity is set to soar and we all know what that means […]
All businesses strive to a deliver great customer experience, and convenience and seamlessness are currently the winning factors for ensuring their engagement with your brand is at its best. In 2015, Forrester predicted that one-third of companies in the B2C space would compete on the basis of experiences, and change their business structure accordingly. This […]
The vast majority of small business owners in Australia are navigating tough conditions with little or no support. While they know their business better than anyone, often they fail to tend to certain nagging issues because, well, they’re too busy; instead, they choose to reassure themselves their business model is strong and push on. If you are one of […]
I’ve been a business mentor for a while now and yet it never ceases to amaze me how often company’s either ignore or underrate their database. From my own experience, I’m acutely aware of just how important it is for a company to maintain accurate and up-to-date intel on the people in their network. In my opinion, your company’s database […]
A managing director arrives at her desk to a bottle of wine and a ‘thank you’ note from her team. They’re expressing gratitude for a fun afternoon away from the office celebrating the Melbourne Cup as a team. No leave time was recorded – the out-of-office activity was a gesture of goodwill. The managing director understands the importance of developing a culture of […]
As competitors and market expectations keep moving ahead, standing still as a business means you’ll be in danger of being left behind. The focus for many organisations then is on how to turn business process improvement into something that is truly embedded in the way the business runs. The real value comes when business process […]
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