Byline: Amanda Gordon, Director of Armchair Psychology Work stress is inevitable, right? We need some stress or we’d find a way to play solitaire all day when no-one is looking. When the stress comes from internal sources (the things we say to ourselves to ensure we stay on track) e.g. “I like what I am doing […]
It’s a seasonal reality that many Australian workers end the year short-fused with their resilience falling and pessimism rising. For corporate and government workers alike, it can be caused by change fatigue. Constant and relentless change challenges the resilience of these workers. They can get worn down and cynical or counter-productive in the face of restructuring […]
Difficult life challenges make people stronger, if and when they are overcome. The same goes for acrimonious relationships in the workplace. It doesn’t matter how hardened you are, interacting with a difficult colleague on a daily basis causes discomfort. For some, it’s like showing up to work every day with a thorn in your side […]
‘Corrine’ is a hard worker who consistently smashes her KPIs. Over time, she becomes invaluable to her employer, who rewards her by promoting her to a position of authority. It’s a well-deserved win – simply put, she’s the best person for the job. Corrine, however, doesn’t agree. She believes she has tricked her way into the C-suite and […]
The future online market is about attracting users by tapping into their consciousness through psychological user experiences and emotional factors in order to push them towards purchase lifecycles.
We all want our customers to be raving fans. To refer us their friends and loved ones and generally be advocates for what we do. It is commonly thought that the key to generating raving fans is to give them an amazing customer experience.
On Saturday morning I woke up with a headache, and a back ache and a wah wah wah…get the picture? Just felt rubbish.
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