Tag: Refund

Customers now expect their money to be returned quickly but not all businesses have the infrastructure to do this, writes Alex Mednis and Chris Dahl

ANZ will refund $10.2 million to more than 52,000 business-held credit card accounts due to a failure to properly disclose fees and interest charges, according to financial services regulator ASIC. The bank reported to ASIC that it had failed to disclose – or had incorrectly disclosed – the following information to some of its ‘Business […]

A federal government inquiry has identified major difficulties for consumers who attempt to obtain refunds for app purchases.

Yesterday, consumer watchdog Choice raised the alarm when routine testing found some LG fridges needed 20 per cent more power than their advertised levels.