Tag: Shop Small

Australia’s small businesses have been slow to leverage technology that would improve the customer service experience even though consumers are increasingly turning to large organisations to satisfy their spending needs, according to Katrina Konstas, Vice President Small Merchant JAPA, American Express. Konstas spoke with Dynamic Business about  findings from American Express’ Economy of Shopping Small: […]

Despite voicing a preference for ‘shopping small’, Australian consumers are increasingly transacting with large organisations, further widening the gap between small and big businesses in the spend stakes, according to new research from American Express. Commissioned by American Express in support of its month-long Shop Small campaign, which runs throughout November, The Economy of Shopping […]

Small businesses across Australia stand to receive a much needed cash injection with a number of lucrative grants currently on offer.

In a world where brand behemoths are king, it’s not surprising that small business owners can feel a little forgotten.