Gary Lines and Maggi Miles from Byron Bay Cookie Company
Exporting since 2002, Byron Bay Cookie Company’s key markets include the UK, Ireland, Europe, Japan, New Zealand and Singapore.
Cookies developed by Gary Lines and Maggi Miles are not only found here and overseas, but in the airspace between, on airlines such as Qantas and Virgin Blue. Quality is key, and the team aim to maintain the same quality that was found when Lines and Miles originally baked cookies for their local market. They attribute part of their export success to creating specific market plans, packaging and flavours for each market they target. An office in the UK serves that market as well as enabling them to sell into nine other European markets. They’ve recently increased staff in the UK office as part of a new export strategy to take on the US. The company took home the 2001 NSW Telstra Small Business Award, as well as being named a finalist for the following three years.