James Ward

We work so hard to get clients, yet often we forget how important it is to maintain a relationship with them once we have them onboard. It is essential to value your clients and make them feel special, it will make life easier for everyone involved – and they will love you for it.

So you had this great idea to sell your product or service online, you looked around, got a few quotes and found a clever bunch of people (they seemed technical!), they built the site for you and then you launched. But then you had trouble convincing your customers to buy online from you. So how […]