Outsourcing is a great business strategy but, like all relationships, it can be disappointing if poorly managed. Here is how to do it right:
- Write down what you really need. Be specific. What are you struggling with and what is slowing you down?
- What skills will the expert have?
- What does success look like, e.g. what would the expert be delivering in an ideal world?
- Find experts by referral
- Find experts who have delivered exactly what you need before
- Check experts have put what they know into practice rather than just flashy qualifications
- Ask them for references and check, check, and check again
- Have firm contracts in place with clear deliverables
- Have a ‘get out quick’ clause if things go pear shaped
- Don’t be afraid to ask the dumb questions.
Some of our biggest corporate collapses have happened because someone didn’t ask the obvious or dumb question!
For more information, please refer to ‘the benefits of outsourcing.’
