I think it was my Grandma who taught me that first impressions count and that to be able to influence people (for good) was amongst the biggest achievements in life. There started for me, a lifelong relationship with sales – without knowing of course that she was teaching me principles in selling. Sales or as it […]
Some years ago, I was advising two of the most impressive entrepreneurs in the country. They had built an amazing national brand and were going from strength to strength in terms of geographic coverage, revenue and customer numbers. But, they were having challenges managing the business now that it was so large. They explained: “We’re […]
Over the years we’ve heard plenty of grandiose plans for businesses that never eventuate and untold numbers of excuses for not hitting the targets that were bragged about at the start of the year. As accountants, we’re not really interested in all of that, what we’re interested in is the numbers because they tell great […]
When you’re selling to businesses or to government, you will find that most deals and contracts of significant size and value are transacted through formal processes like competitive tenders. As a result, you’ll be dealing with the customer’s procurement or purchasing department. Unfortunately, this can seem impersonal and challenging. Yet it doesn’t have to be […]
Today is the international day to celebrate workers – a day created in 127 years ago in the Netherlands to rally workers in support of 8-hour work days. Traditionally workers across the globe take to the streets in the call for better wages and job conditions. While May day celebrations, or Labour Day, are a […]
The transparency brought by the internet has changed the way we do business. Business owners no longer size themselves against the competitor on the adjacent street because, irrespective of locality, all stand side-by-side in a list of online search results; each just a click away from the other. But while this ultra-competitive, virtual environment has […]
It’s easy to get bogged down when things don’t go your way in business, but Sam Cawthorn is urging organisations to focus on the positives and bounce forward rather than back.
It’s tempting to concentrate on making new sales or pursuing bigger accounts. But attention to your existing customers, no matter how small they are, is essential to keeping your business thriving.
Success can be all about who you know, not what you know. The Australian Institute of Management offers some Do’s and Don’ts of networking.
South Australia’s top intrastate tourist provider, the SeaLink Travel Group has appointed Cassie Byrne in its Trade Business Development Unit as new Business Development Executive.
