Tag: Customer Service Strategies

Embracing digital technologies can be the difference thriving or just surviving.

In a guest post for Dynamic Business, Kim Irvine looks at four ways to ensure you deliver the best customer service, every time.

In the eyes of customers, it’s small businesses that are winning the service stakes, with over 81 percent reporting a belief that SMEs place more emphasis on looking after customers than do large businesses.

Many Australian businesses don’t put enough focus on customer retention strategies to ensure growth during tough economic times, which is becoming increasingly essential given the current economy.